Shipping policy
Shipping Policy
Last updated: August 2026
At Vesta1988, every order is packed with care and shipped with tracking. Here is what to expect, from dispatch to delivery.
PROCESSING TIME
Orders are processed within 1 to 3 business days. Orders placed Monday to Friday are usually dispatched within this window. Orders placed on weekends or public holidays are processed on the next business day. Once your order is dispatched, you will receive an email with full tracking information.
ESTIMATED DELIVERY TIMES
Delivery times vary by destination and carrier. As a guide, counted from the dispatch date:
- Estimated delivery: 8 to 12 business days worldwide.
These are estimates, not guarantees.
WHEN DELIVERY MAY TAKE LONGER
Delivery can occasionally exceed these estimates due to:
- Customs clearance and inspections.
- Peak seasons and high demand.
- Adverse weather or transport disruptions outside our control.
- Remote or rural areas that sit outside standard delivery routes.
TRACKING YOUR ORDER
Every order ships with tracking. Your tracking link is emailed to you once the order is dispatched. Please allow 2 to 3 business days for the first updates to appear.
CARRIERS
We work with trusted carriers selected by destination to ensure reliable delivery worldwide.
DELAYS AND LIABILITY
Vesta1988 is not responsible for delays caused by customs, carrier handling, or other factors outside our control. We will always help you track and resolve any delivery issue — contact us with your order number and we will investigate with the carrier.
INCORRECT OR INCOMPLETE ADDRESS
Please check your shipping address carefully at checkout. If an order cannot be delivered because of an incorrect or incomplete address and is returned to us, we cover the cost of the products as a courtesy, but you are responsible for the reshipping cost, based on the carrier rate to your destination at the time of reshipment. If you choose not to cover the reshipping cost after a parcel is returned, the order will not be eligible for a full refund, as shipping and product costs have already been incurred.
RETURN SHIPPING
If you return an order because you have changed your mind, the direct cost of returning the goods is your responsibility. This applies to all change-of-mind returns, including cancellations made during the statutory 14-day cooling-off period for EU/UK customers. Vesta1988 does not refund or reimburse return postage in these cases. We recommend using a tracked service, as the parcel remains your responsibility until it reaches us.
For customers in the United Kingdom, this is in accordance with Regulation 35(5) of the Consumer Contracts (Information, Cancellation and Additional Charges) Regulations 2013, under which the consumer bears the direct cost of returning goods where the trader has informed them of this before purchase, as we do in this policy and in our Refund Policy. For customers in the European Union, the same principle applies under Article 14(1) of Directive 2011/83/EU on consumer rights.
If your item arrives faulty, damaged, or incorrect, this section does not apply. In those cases, we arrange and cover the cost of the return, as set out in our Refund Policy.
FREE SHIPPING
Free shipping applies to orders over $75 in eligible regions, shown at checkout.
QUESTIONS
Email support@vesta1988.com, Monday to Friday, 9am to 5pm GMT.